Returns & Exchanges
At BURGA, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all our fashion-forward accessories. Whether you changed your mind or need a different fit, we are here to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original BURGA packaging, ensuring all protective films and tags are still attached and the product is in its original condition.
- 3.Ship It Back
Print your prepaid shipping label provided via the portal and drop off the package at your nearest authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.