Frequently Asked Questions

Everything you need to know about your BURGA experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the US and EU, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Are BURGA phone cases protective?

Yes, our 'Tough' and 'Elite' case ranges feature a dual-layer design with a silicone interior and a hard-shell exterior for maximum drop protection.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible installments.

Do your cases support wireless charging?

Absolutely. All BURGA cases are designed to be thin enough to support Qi-standard wireless charging without needing to remove the case.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.